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Tuesday, September 11, 2007

IM test: How we did it

Network World

Product Test and Buyer's Guide




Product Test and Buyer's Guide, 09/11/07

IM test: How we did it

By Barry Nance

In the Clear Choice Test of corporate IM platforms we evaluated each product's instant messaging capabilities, responsiveness, ease of use and ability to integrate with other IM products and protocols, such as AOL Instant Messenger. We wanted the products to integrate with Windows Active Directory and Lightweight Directory Access Protocol. Archiving messages for auditing purposes was a key criterion. To gauge security, we measured each product's ability to identify and thwart the sending of malware to IM clients, and we tested the products' ability to securely identify and authenticate users appropriately. We tested each product's special features, as well as its VoIP and presence capabilities. We also looked for scalability, reliability, low network-resource consumption, ease of installation and documentation quality.

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For more on how we did it, please click here.

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Contact the author:
Nance runs Network Testing Labs and is the author of Introduction to Networking, 4th Edition, and Client/Server LAN Programming. He can be reached at barryn@erols.com.

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