The State of Unified Communications
Your company is most likely using e-mail, instant messaging, Web conferencing, collaboration portals and other forms of communication to get business done. But, if yours is like most small businesses, you're using these services separately, and paying a high cost to do so. IDG Research Services surveyed the InfoWorld audience to uncover the state of unified communications (UC). This paper includes survey results and advice from analysts and consultants on moving toward UC.
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