Friday, November 18, 2011

Friday Roundup: Contact Center Consolidation, Recovery Solutions, Enterprise Resource Planning, Cloud Computing, and VoIP

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Contact Center Consolidation, Recovery Solutions, Enterprise Resource Planning, Cloud Computing, and VoIP.


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Welcome to the VoicesOn Friday Roundup. This week, we bring you white papers on Contact Center Consolidation, Recovery Solutions, Enterprise Resource Planning, Cloud Computing, and VoIP.

Contact Center Consolidation and Centralization
In this web event, industry experts Drew Kraus, Research Vice President, Worldwide Enterprise Communications Applications, Gartner, Brad Herrington, Sr. Manager, Solutions Marketing, Interactive Intelligence, Don Van Doren, President, Vangard Communications and Tom Fisher, Director, Systems Engineering, Interactive Intelligence will share their insight and practical hands-on experience about how to build a successful plan for consolidating and centralizing your contact center and enterprise communications.

Back-up and Recovery Best Practices Guide for Small and Medium Businesses
The amount of time it takes to bring an application back into production can now significantly impact a small or mid-sized company's users and customers as well. Download this paper to learn about virtual recovery solutions that small and medium businesses need to bring an application back online in a matter of minutes by leveraging on-site appliances and virtualization.

2011 Trends Report: Enterprise Resource Planning (ERP)
Enterprise Resource Planning (ERP) automates many aspects of an organization's operations, cascading across traditional boundaries of operations, finance, manufacturing and more. As such, changes in the ERP market can cause a ripple effect in your business. In this guide, Focus Experts Steve Christensen, Dana Craig, Tim Hourigan, Robert Israch and Michael Krigsman share eight of their 2011 predictions for ERP, so you can plan around changing tides and trends.

Cloud Computing: Latest Buzzword or a Glimpse of the Future?
Read this paper to get through all the hype and understand what is really happening with cloud computing. Find out if cloud is right for your business

Save Up To 80% On Your Business Phone Bill With VoIP Phone System
Learn how your company can benefit from VoIP, as well as receiving free customized, no obligation, Business VoIP quotes and see how VoIP would benefit your business.

 

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VoicesOn

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