Vancouver Onsite Support, Troubleshooting, Outsource, Backup - eCare

Vancouver Onsite Support, Troubleshooting, Outsource, Backup - eCare

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eCARE VANCOUVER IT SUPPORT - IT TROUBLESHOOTING
eCare's IT troubleshoot service provides rapid, definitive, on-site diagnosis of network infrastructure, network operating system and network application problems. Our technicians are not only highly skilled in all aspects of IT network infrastructure, they also have a wealth of experience in diagnosing problems and are able to quickly identify the area of the network that may be causing the problem. With the aid of specialised network testing equipment that collects statistical data from the network, we can definitively prove our findings and then advise corrective actions.
eCare outsourcing contracts are available for terms from one day a month to 24 hours a day 7 days a week. A designated Account Manager and Technical Account Manager will ensure a high quality of service throughout the contract term and constant point of contact for all queries and issues.
Technically, we diagnose all seven layers of the OSI model:

Application - Slow response times/optimisation
Presentation - Compression/Encryption
Session - Dropped connections
Transport - Retransmissions/throughput
Network - Missing networks/congestion
Data Link - CRC errors, Encapsulation
Physical - Speed sensing/Cabling



Benefits of choosing eCare as your IT troubleshooting partner:

eCare's accredited network engineers identify and resolve a multitude of network issues on a
daily basis and receive frequent education and updates direct from industry leading vendors
relating to emerging issues, updates, patches and fixes. Therefore providing a highly
experienced and educated team to ensure swift symptom and fault recognition and best
practice resolutions.

eCare has invested in high performance analysis and testing equipment which, coupled with
the experience and knowledge of the engineers, further adds to quick and efficient fault
identification and satisfaction.


Keywords
onsite support, outsource, network, troubleshooting, IT Consulting, IT Outsourcing, remote monitoring, data backup,
disaster recovery, diagnosis, installation, computer repair, technical support, migration, upgrade, hardware, software,
server support, desktop, Microsoft Exchange, Lotus Notes, Domino Server, certified engineers, vancouver, BC, canada







We serve the following areas in lower mainland British Columbia
vancouver, north vancouver, west vancouver, greater vancouver, abbotsford, burnaby,
coquitlam, delta, langley, new westminster, richmond, squamish, sunshine coast, surrey








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eCare Network Solutions Vancouver provides quality technical support, IT outsourcing, networking, security, asset management, procurement, firewall & vpn solutions, and website design & development services in Vancouver, British Columbia.


In cities such as Vancouver, Burnaby, Richmond, Abbotsford, Coquitlam, Delta, Langley, and Surrey.