10 IT management technology start-ups to watch IT management software and appliance vendors used the downturn to show how they could help companies reduce manual labor, cut costs, streamline processes and optimize IT services during the economic downturn. Tech companies had lots to be sorry for in 2009 Kanye West, President Obama and David Letterman grabbed headlines this year when they apologized for assorted ill-advised acts or rash statements. But they more than met their match in the high tech industry, where big names from Amazon to Apple to Microsoft were forced to issue mea culpas in the wake of bad and worse decisions. Here's a recap of what the tech industry has been most sorry about in 2009. BMC takes service desk to the cloud via Salesforce.com BMC and Salesforce.com partner to deliver BMC's Service Desk Express on Force.com platform. Still haven't found what you're looking for? Consider IT management search technology Companies such as Splunk, Hyper9 and layerX provide IT management data search capabilities that industry watchers say is gaining ground with IT managers looking to quickly gather meaningful data from distributed systems. Service catalogs: What's on the IT menu? IT departments look to service catalog technologies from vendors such as Digital Fuel, newScale, Oblicore and PMG to align IT functions with business demands in a down economy. Free online services benchmarks cloud provider performance Apparent Networks this week added to its already free cloud performance management application with a free online service designed to help cloud customers measure the quality and performance of services delivered by cloud computing providers. Could server management headaches lead to higher adoption of managed hosted services? Rackspace commissioned survey shows that many companies struggle to manage their in-house servers and could consider managed hosting, cloud computing and e-mail hosting alternatives in the coming years. IT service management industry celebrates 20 years of ITIL best practices The IT Infrastructure Library, or ITIL, turns 20 this year after launching in 1989 in the U.K. Now American IT departments and vendors embrace the best practice import. Cisco, EMC and VMware coalition nets unified management software for virtual, cloud environments EMC Ionix portfolio provides integrated, unified element manager for Vblock as part of Cisco, EMC and VMware coalition established to enable collaboration among the IT vendors. IT management nirvana: Monitoring physical and virtual environments in one console CA introduces Spectrum Service Assurance 1.1, the vendor's latest management application designed to ease the challenge of monitoring virtual and physical infrastructure to support IT services and guarantee optimal performance. Managing IT assets where they live Nimsoft upgrades its Nimsoft Monitoring Solution to extend monitoring and historical reporting from the virtualized data center to hosted, cloud and SaaS resources and applications. Today from the Subnet communities On Cisco Subnet: Why IBM Bought Guardium and Cisco extends Tandberg deadline again; On Microsoft Subnet: Microsoft moves to hands-on certification tests; On Google Subnet: Chrome OS will rely on not-yet-finished HTML 5 spec for offline app access Network World on Twitter? You bet we are |
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