How many 9s of reliability can Wi-Fi deliver?

	iOS 4's hidden features | Great customer service does exist!
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	How many 9s of reliability can Wi-Fi deliver? Certain industries, such as healthcare, are mission-critical and are turning to Wi-Fi for much of their mobile caretaking needs. And there's enterprise talk of going all-wireless, particularly in new, temporary and hard-to-cable sites. How does the reliability of Wi-Fi stack up against traditional wired Ethernet, given that user performance expectations are pretty high? Read More WHITE PAPER: ArcSight Building a Successful Security Operations Center This paper outlines industry best practices for building and maturing a security operations center (SOC). For those organizations planning to build a SOC or those organizations hoping to improve their existing SOC this paper will outline the typical mission parameters, the business case, people considerations, processes and procedures, as well as, the technology involved. Building a Successful Security Operations Center In this Issue iOS 4's hidden features Great customer service does exist! Hardware expert explains iPhone 4 antenna problem Hands on: iMovie for iPhone Advanced best practices for managing smartphones Droid X has enterprise potential, at least when it has Froyo Indian telecom tender excludes Chinese companies Twitterrific 3.0 runs on iPad, iPhone WHITE PAPER: Polycom Hosted VoIP. What Does That Mean To My Business? This informative guide, featuring questions from business people, provides answers and insights on how Hosted VoIP can impact communications by providing critical features and flexibility, all for significantly lower costs. Learn more. iOS 4's hidden features We put together a primer for iOS 4, and then we gave you a comprehensive iOS 4 review of the most significant new features. Now it's time to explore more of the finer details of iOS 4--the new features and polish that may not make it to Apple's product pages, but may still make someone's day. Read More Great customer service does exist! Normally when I write about customer service and tech support it's to point out just how badly these functions are executed by major organizations. This week, I have just the opposite to discuss. In the 10 days I have experienced not one but two examples of excellent customer service. Read More RESOURCE COMPLIMENTS OF: AT&T AT&T Designing Tomorrow's Ethernet-Based Metropolitan Area Networks Click to continue Hardware expert explains iPhone 4 antenna problem Reports of call and data signal strength problems in the new iPhone 4 have a basis in fact, a hardware expert said Thursday. Apple later acknowledged the issue. Read More Hands on: iMovie for iPhone The iPhone 4 is officially out and with it, Apple's $5 iMovie for iPhone--a pocket-sized movie-editing application that allows you to create polished movies directly on your iPhone 4. (Earlier iPhones, the iPod touch, and the iPad are not supported.) I've had a couple of hours to play with iMovie for iPhone and these are my impressions. Read More WHITE PAPER: Polycom Can You Hear What I Mean? Polycom Delivers HD Voice The adoption of new communications technology has created an opportunity to take the power of voice communications to the next level. IDC believes that the end-user experience in current implementations of VoIP can be improved in a manner that is simple yet clearly demonstrates the value and superiority of IP-based communications. Learn more. Advanced best practices for managing smartphones Last week's article provided a summary of best practices for the basic management of smartphones in your organization. Going a step or two beyond the basic management techniques, Fiberlink Communications now provides us with best practices for more advanced management of the ubiquitous mobile devices that have become more computer than phone. Read More Droid X has enterprise potential, at least when it has Froyo The Droid X smartphone was unveiled today, and its backers declared that it has enterprise potential. Read More Indian telecom tender excludes Chinese companies A telecommunications service provider controlled by the Indian government, has excluded Chinese vendors from a tender for supply and installation of mobile telephony equipment, reflecting India's continuing concern about procuring equipment from Chinese companies. Read More Twitterrific 3.0 runs on iPad, iPhone Sure, there may be a major product launch going on, but the App Store is still open for business--all those new iPhone 4 customers have to be able to download iOS-friendly programs, right? The latest of Thursday's app releases: a welcome universal update to the Iconfactory's Twitterrific. Read More
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