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Wednesday, August 04, 2010

Everything You Need to Know about Managing an IT Staff

The Guide to Managing an IT Staff

Why is managing technical people difficult? Some would say techies are socially inept and simply can't communicate well. While that may be true in some cases, saying so doesn't help managers deal with techies any better: It just defers the problem.

Download this Internet.com eBook to get advice on how to bridge the communications gap.





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Working Smarter: The Evolution of Getting Things Done
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Inefficiency is as persistent as the competition. Inside this brochure you'll read several case studies about companies that didn't settle for "good enough" processes and maximized the potential of every business relationship?from employees to business partners to customers. Download Now »

Report: CIO Survey - ITSM in an Uncertain Economy
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Recent economic turmoil and uncertainty are driving important changes in how financial services organizations are investing in IT, according to a global survey of CIOs and other IT investment owners conducted by IBM during December 2008 and January 2009. The results indicate that organizations are reprioritizing IT projects in response to economic change, and that they are specifically using service management best practices to optimize IT-enabled business activities. Download it now »

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