How to keep ITSM customizations to a minimum

	7 ways to exercise without leaving your desk | How Treasury, AT&T botched billion-dollar network upgrade
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	How to keep ITSM customizations to a minimum As many IT professionals know all too well, heavily customizing an IT service management tool isn't a good idea. In fact, customization can be a real killer. Read More WHITE PAPER: ArcSight Building a Successful Security Operations Center This paper outlines industry best practices for building and maturing a security operations center (SOC). For those organizations planning to build a SOC or those organizations hoping to improve their existing SOC this paper will outline the typical mission parameters, the business case, people considerations, processes and procedures, as well as, the technology involved. Building a Successful Security Operations Center In this Issue 7 ways to exercise without leaving your desk How Treasury, AT&T botched billion-dollar network upgrade Learn from Treasury's networking mistakes BMC tackles capacity oversight with Neptuny buy Cisco and HP branch out Cisco bolsters branch switches, routers Symantec now manages Apple iOS and Google Android smartphones IBM explores water management market 'Political' cyberattacks hit half of large companies WHITE PAPER: Alcatel - Lucent A 'hands-free' approach to optical networking With unmatched scalability and performance, Alcatel-Lucent has a future-proof, Carrier-grade WDM solution which enables the flexibility, intelligence and reduced time to revenue data centers require and offers key tools for successful deployment: training, network management, spares and support. Read now 7 ways to exercise without leaving your desk Turn sedentary work time into a workout opportunity. Read More How Treasury, AT&T botched billion-dollar network upgrade Three years ago, the U.S. Treasury Department awarded a billion-dollar network consolidation project to AT&T, which claimed to win the deal due to its superior "transition plan." Read More Learn from Treasury's networking mistakes Diane Litman, acting deputy assistant secretary for information systems and chief information officer at Treasury, says CIOs can learn two lessons from the mistakes that were made with the Treasury Network (TNet) consolidation effort. Read More WHITE PAPER: HP Expert Guide to Latest Network Trends The emergence of 10 Gigabit Ethernet, virtualization and unified switching fabrics is ushering in a major shift in data center network design: three-tier switching architectures are being collapsed into two-tier ones. Review this Network World eGuide to help you build a more reliable, stable and future-proof network. Read Now BMC tackles capacity oversight with Neptuny buy Business service management software provider BMC has acquired the software business of Neptuny Software, a Milan-based provider of capacity management and IT performance optimization software. Read More Cisco and HP branch out Cisco and HP this week had separate but simultaneous rollouts of branch office products designed to accelerate application delivery and performance from the data center to the remote site Read More Cisco bolsters branch switches, routers Cisco Tuesday announced a doubly powerful Catalyst Ethernet switch, a condensed edge router and a slew of other new and enhanced products designed to help companies extend more powerful networking services to branch offices. Read More WHITE PAPER: Fluke Networks Selecting a Network Recorder for back-in-time analysis Often, the only way to get to the root cause of unwelcome or intermittent events that occur on your network is to use a Network Recorder. In this white paper you will learn when it is important to use a Network Recorder, and key considerations when selecting a network recorder for back-in-time forensics analysis. Read now! Symantec now manages Apple iOS and Google Android smartphones Symantec today announced that its mobile device management software now supports Apple iOS and Google Android, via Microsoft's Enterprise ActiveSync protocol, which both platforms support. The release is part of an expanded push by the security vendor to eventually deal with the wide range of mobility threats. Read More IBM explores water management market IBM has started a pilot project in Dubuque, Iowa to help the city's residents better manage their water usage. Read More 'Political' cyberattacks hit half of large companies When asked if their enterprises had been hit by "politically minded attacks" that could include terrorist or state-sponsored cyberattacks aimed at stealing sensitive inform or bringing down the network, half of the IT managers at 1,580 enterprises worldwide answered they thought that had happened to them. Read More
	Join us on LinkedIn Discuss the networking issues of the day with your colleagues, via Network World's LinkedIn group. Join today! - Jeff Caruso, Executive Online Editor Goodies from the Subnets We've got 15 copies of books up for grabs: Cisco Nexus Switching and Microsoft SQL Server 2008 R2 Unleashed. Enter to win one! SLIDESHOWS Ig Nobel honors world's wackiest researchers: 2010 winners The 20th annual Ig Nobel Prizes were awarded Thursday night for "achievements that first make people laugh, and then make them think." The prizes commemorate the world's funniest research, and sometimes the world's biggest villains (BP is a winner this year). Here's a list of the 2010 prizes. Eight hot commercial space projects The recently passed NASA Authorization Act of 2010 was generally seen as a huge nod toward developing commercial space projects. NASA Administrator Charles Bolden said the authorization "launches a commercial space transportation industry." Indeed there are a number of interesting commercial space projects underway. MOST-READ STORIES How Treasury, AT&T botched billion-dollar network upgrade BoA is holding my online bank accounts hostage Microsoft IE browser share dips below 50%; Google Chrome rises Can large scale NAT save IPv4? Free desktop tools that aren't OpenOffice 'Toasted skin syndrome' may be the least of their troubles The 17 most dangerous places on the Web BlackBerry backup encryption broken by Russians Toshiba's no-glasses 3D TV: How it looks Microsoft making 'first mover' Windows Phone 7 apps developers a priority
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