Network Problems on the Frontline
Network technicians today face many problems on the frontline. What may seem to be a simple network problem with a simple solution can quickly turn into an all-day effort involving several levels of IT personnel and use of several tools to identify, isolate, and resolve. This whitepaper will describe the problems facing technicians today, and will illustrate how self interpreting tools will turn network techs into fast problem solvers, not just problem finders.
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