Service-now.com gets social with ITSM

	Disaster recovery trial by fire... literally | Disk or tape? How about both
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	Service-now.com gets social with ITSM In conjunction with a new release for its IT service management software-as-a-service offering, Service-now.com lays out its vision for engendering a people-centric view of IT service. Read More RESOURCE COMPLIMENTS OF: Hitachi Data Systems Hitachi IT Operations Analyzer Pinpoint root cause of network issues up to 90% faster. Automated Root Cause Analysis speeds remediation. FREE video and 30-day trial. Download free 30-day trial In this Issue Disaster recovery trial by fire... literally Disk or tape? How about both Iron Mountain wins email archiving test 12 must-have Android apps for road warriors Cisco switching transition "poorly managed and timed" Why you freak out over Facebook Ugliest tech stories of 2011 -- so far Cultural barriers stymie IT-led innovation IT execs at RSA extol virtues of cloud computing, with familiar caveats Footwear, fashion driving RFID growth WHITE PAPER: Quest Software Choosing the Right Active Directory Bridge Solution for You The importance of a solid Active Directory (AD) bridge in your diverse IT environment can't be minimized. An AD bridge allows Unix, Linux and Mac systems to coexist with a Windows infrastructure. Further, it consolidates countless identities and passwords, reducing complexity and cost while improving security and productivity. Read Now Disaster recovery trial by fire... literally On a Sunday morning last year, John Brooks received news no one wants to hear. There'd been an electrical fire in the basement of a New York City office tower - where his law firm has an office. Read More Disk or tape? How about both Enterprises today have many more backup choices than they used to have, and they're taking advantage by pairing legacy technologies such as tape backups with newer disk-based data protection options. Read More Iron Mountain wins email archiving test In the opening round of this two-part series, we tested seven leading e-mail archiving products. This time, we're applying the same test methodology to four additional products. Read More WEBCAST: Cisco & Citrix Regain Control of the Desktop Learn how one IT organization is realizing the benefits of Desktop Virtualization and find out what they did to ensure a successful deployment of VMware View 4.5. Learn More 12 must-have Android apps for road warriors These dozen slick apps will keep you moving, grooving, and taking care of business. Read More Cisco switching transition "poorly managed and timed" The product transition currently impacting Cisco's switching business was "poorly managed and timed" by the company, according to a bulletin issued this week by investment firm Oppenheimer & Co. As you recall, Cisco's switching business is down 7% in its fiscal second quarter, impacting profit margins and perhaps market share. Read More Why you freak out over Facebook The saying goes that "You can't have too many friends," but that might not be true in the world of Facebook, according to a new study by Scottish researchers. Read More WHITE PAPER: Siemens Finding the Value in Unified Communications This paper examines the four stages of return companies can see from their UC investments: Lower communications costs are followed by lower operational costs, then better productivity, and finally a true competitive advantage. Read More Ugliest tech stories of 2011 -- so far We usually wait until the end of the year to compile lists such as Ugliest Tech Stories of the Year or Top Tech Stories of the Year, but why wait when 2011 has gotten off to such an ugly start? Read More Cultural barriers stymie IT-led innovation The IT department won't be able to lead business innovation projects if it has a bad reputation, says CA evangelist Steve Romero. Read More IT execs at RSA extol virtues of cloud computing, with familiar caveats Deciding to move enterprise data into cloud-computing environments is still a decision fraught with anxiety over security, as well as operational and legal issues, say IT managers, but the prospect of cost savings and ability to "burst" data into the cloud during peak periods is proving irresistible. Read More Footwear, fashion driving RFID growth Retailers are rapidly deploying item-level RFID tagging for apparel and footwear, according to an ABI Research report. Read More
	GOODIES FROM THE SUBNETS Up for grabs from Microsoft Subnet: a Windows 7 Enterprise Technician class for three people. From Cisco Subnet: 15 copies of AAA Identity Management Security. Enter here. SLIDESHOWS When IT professionals cheat We asked 200 IT professionals to tell us how often IT workers cheat on certification exams, buy fake gear or illegally share software. Here are the results. Tech 'firsts' that made a President's day From the first presidential steamboat ride to the introduction of electricity in the White House to Obama's famous BlackBerry, our nation's commanders in chief have always enjoyed the privilege of being exposed to technology's cutting edge -- even if they haven't always embraced the opportunities. MOST-READ STORIES How IT pros cheat on certification exams X Prize $30 million private race to the moon is on 7 ways to avoid getting hacked by Anonymous Cisco grapples with transition as routers and switches lag Angry employees tattling on companies that violate software licenses 6 cool things learned from the National Broadband Map Jennings explains his Jeopardy loss to Watson Microsoft builds speedy flash bridge between RAM and hard disk Geekiest marriage proposals of all time Tech 'firsts' that made a President's day
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