| Leverage Social CRM, Billing To Better Engage And Understand Your Customers
Leverage Social CRM, Billing To Better Engage And Understand Your Customers If your organization is doing business in the cloud and SaaS space, you know it's all about managing your funnel and your opportunities. The entire organization needs to focus on streamlining the quote-to-cash process. However, you also need to consider the business buzzword of the year: "social." There's social media, the social enterprise, social games, apps and more. But let's bring social back to its roots; social is really about communicating and understanding one another. In fact, "Know thy customer" should be a core tenet of any business. Social media and online service businesses simply enable far more touch-points by which to know your customers. Business owners can monitor what customers say and then capture basic information to manage customer relationships, but transactions and purchases provide insight to further define the relationships. It's the financial details that provide unique context to each relationship. From the time you provide customers with a quote to the time they pay, the relationship is transitioning from a personal one to a monetary one. The relationship could be a subscription like Pandora, a contractual relationship like insurance or a metered usage relationship like downloads or compute power. But like most relationships, it is the details that provide the context. And to drive additional SaaS recurring revenue, you need that context. ... | | Cloud Computing Is Making A Leap In Space Technology
Cloud Computing Is Making A Leap In Space Technology Writing six ginger bytes of data every 1/60th of an hour is a daunting task. It might even sound mind-boggling for those outside the scientific community. However, the reality is true of a current mission in Europe that endeavors to chart the universe in its entirety using advanced servers. The mission will compute biological issues like biometrics, study rocks beyond the Milky Way, and explore planets in and outside the Solar System. What is the tying factor to all these? It is, undeniably, cloud computing. ... | | Air Traffic Management Set To Meet Cloud Technology
Air Traffic Management Set To Meet Cloud Technology After revolutionizing domains like industrial design and engineering simulation, cloud computing is now set to drastically modify ... |  Featured Free Resource | The Lighter Side Of The Cloud – Location?
The Lighter Side Of The Cloud – Location? 
By David Fletcher You can review the full library upon completing a simple subscription process that will take you only a few seconds ... | | Top 5 Cloud Computing Trends Of The Future
Top 5 Cloud Computing Trends Of The Future Cloud computing as a technology trend has caught up fast in recent years. It has revolutionized IT in a way never seen before. It has clearly changed how the traditional software works for businesses. This has many benefits, considering many of the former models are rather physical, coupled with expensive licenses. Cloud computing is a dynamic technology and the following are ... | | Cloud Infographic: The Rise Of The Cloud
Cloud Infographic: The Rise Of The Cloud Findings from a joint Cloud Security Alliance (CSA) and ISACA survey show that government regulations, exit strategies and international data privacy dominate the Top 10 areas where confidence in the cloud is lowest. ... | Featured Free Resource | Cloud Maturity Study Reveals The Top 10 Issues Eroding Cloud Confidence
Cloud Maturity Study Reveals The Top 10 Issues Eroding Cloud Confidence New Research by Cloud Security Alliance and ISACA Identifies Government Regulations, Exit Strategies, and International Data Privacy as Top Concerns ...
| | Cloud Computing: The Next Step Towards the Future
Cloud Computing: The Next Step Towards the Future Cloud computing can be described as computer resources delivered as a service through a network. Although cloud computing has gained popularity recently, its origin can be dated as far back as the early '90s. Some may even argue that its conceptual origins date back to the '60s, and it has no signs of slowing down in the future. ...
| | The Dynamic State Of Cloud Computing Monitoring And Evaluation
The Dynamic State Of Cloud Computing Monitoring And Evaluation Monitoring and evaluation in cloud computing are essential processes. They determine whether a company's applications on the cloud are effective, safe, and efficient. They also help ...
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