Tuesday, October 30, 2012

Best Practices for Evaluating a New Contact Center Solution

Eight Practical Evaluation Recommendations for Selecting a New Contact Center Solution.
CIO
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Best Practices for Evaluating and Selecting a New Contact Center Solution
Industry analysts and experts have defined methodologies for evaluating and selecting a contact center solution that will best match the needs of your business. Insight into these best practices can save you money and help ensure you're making the best choice. During this web event, some of the contact center industry's foremost authorities will share recommendations that will help you in your selection process. Leave with eight practical evaluation recommendations that have proven effective over thousands of engagements.
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