Drive Superior Customer Service with Content Analytics

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	Business Technology Research
	Drive Superior Customer Service with Content Analytics Today's enterprises generate a tremendous amount of data. But nearly 50% of it is unstructured, text-based content that isn't being effectively managed or leveraged. That means companies aren't getting anything close to a complete view of their organization. Aberdeen's January 2013 research on data management for big data surveyed 125 organizations worldwide, and identified the best-in-class practices for unstructured data management. Read this analyst report to learn how mining content analytics can transform your organization through increased sales, customer retention, and customer satisfaction. Download Now
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