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Friday, August 29, 2014
Missed Opportunities: How to Optimize Customer Engagement
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Today's empowered buyers are demanding heightened standards of customer service and the company that fails to deliver won't survive. While a wealth of information may be available, important customer data tends to get siloed within lines of business and isn't easily accessible. As a result, a company's view of their customer becomes fragmented and incomplete. Check out this upcoming webinar to learn about a new generation of solutions that can apply analytics to mine vast stores of customer data and extract a complete picture of the customer's preferences, sentiments, and behavior.
This valuable resource is free to IT Business Edge members and it's easy to access. Just click on the button or image of the resource and follow the simple instructions.
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