IDC: Ways to Improve the Branch Office
Leading midsize companies are succeeding at both upgrading IT support and reducing IT costs for the branch. As discussed in the following pages, IDC research with small and medium-sized businesses (SMBs) and branch offices shows that well-targeted technology upgrades, coupled with a rigorous program to standardize and improve IT practices at a company's remote locations and headquarters, can deliver substantial business value and could reduce total annual IT costs in the branches by over 30%.
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