Jupiter Webcast: Optimizing Your IT Help Desk

		Register today for this Jupiter Webcast: Optimizing Your IT Help Desk Through Self-Service On-Demand Event Access to this informative on-demand presentation is FREE. To view it today visit http://www.jupiterwebevents.com/webcasts/epicor_may18.html Speaker:  Gregory Horton, Director, Product Marketing, Enterprise Solutions Group The demands on today's IT help desk are growing rapidly. Now, many are discovering the power of self-service to make their help desk function more productive and more profitable.  Why the need? As organizations grow, their infrastructure grows more complex, leading to a greater dependence on information technologies to support the organization and provide competitive advantage. As a result, IT departments are facing increased pressure to solve problems quickly, reduce downtime and find innovative technology solutions to problems. At the same time there is pressure to reduce overall IT cost and be more efficient.  In this webcast, we discuss how implementing a self-service solution can greatly optimize your IT help desk. From reductions in call volume to reductions in costs, see how self-service can help your IT help desk.  This free on-demand event is only available for a limited time. Make sure you don't miss this important presentation -- just visit http://www.jupiterwebevents.com/webcasts/epicor_may18.html Jupiter Webcasts are educational Web conferences focusing on IT and Internet related business issues. Each Webcast runs approximately 45 to 60 minutes in total, and integrates a PowerPoint presentation with audio.  This Webcast is sponsored by Epicor Software Corporation. Epicor is a recognized leader dedicated to providing integrated enterprise software solutions to the global midmarket. Epicor delivers end-to-end, industry-specific solutions that enable companies to immediately improve business operations and build competitive advantage in today's global economy. For more information, please visit http://www.epicor.com/www/products/enterprise/IT+Help+Desk/ For additional information about sponsoring a Jupiter Webcast, please contact Mary Warley at webeventsales@jupitermedia.com or call 508-660-1404.  If you wish to be removed from future JupiterWeb events announcement mailings, please go to http://e-newsletters.internet.com/dne_webevents.html           Jupitermedia Corporation * 23 Old Kings Highway South * Darien, CT * 06820