Tackling IT service management from a smartphone

Compuware to acquire Gomez for $295 million; Tracking application performance virtually everywhere Network/Systems Management Alert NetworkWorld.com | Update Your Profile | Forward this to a Friend >>> Sponsored by Network World Research Storage Survey - Chance to win $500! Are you involved with storage for your organization? Could you use an extra $500 cash? Come share your storage knowledge with us and enter a drawing for a chance to win $500 cash! Click here to participate! Spotlight Story Tackling IT service management from a smartphone AlarmPoint Systems broadens integration with HP by enables its AlarmPoint Express and Mobile Gateway products to work directly with HP Service Manager software. Read full story Related News: Compuware to acquire Gomez for $295 million Compuware plans to boost its application performance management technology with Gomez's Web application expertise. Tracking application performance virtually everywhere NetScout enhances its nGenius agent technology to perform packet-flow monitoring and analysis in virtual computing environments. Real-user monitoring for free from Correlsense Understanding how applications respond to client requests is critical for many companies, and some vendors say the technology to track such data should be made available at low or no cost.Applications managed from the end-user perspective How to stop IT managers from going rogue Nearly half of all data breaches come from inside an organization, which is why industry watchers say enterprise IT departments need to invest in technology that ensures no one person has all the power. Privileged user management: Who is watching the watchers? Companies such as BeyondTrust, Cloakware, Cyber-Ark, e-DMZ and Lieberman Software offer products that helps security managers put safeguards in place so no one administrator holds too much power in the IT environment. Compuware's Gomez buy nets Web performance expertise As a combined company, Compuware and Gomez aim to deliver a unified view of application performance across the enterprise and Internet, along with troubleshooting and resolution capabilities. Start-up delivers managed broadband-bonding service A start-up with roots in the UK is looking to help US companies squeeze better performance from their Internet connections. Microsoft Subnet is giving away training from Global Knowledge and 15 copies of Microsoft Expression Web 3 In Depth. Cisco Subnet is giving away training from Global Knowledge and 15 copies of Building Service-Aware Networks. Google Subnet is hosting many new bloggers. Entry forms can be found on the Cisco Subnet and Microsoft Subnet home pages. Network World on Twitter? You bet we are Cell towers in disguise Some of the cell towers that dwell among us are cleverly hidden; others, not so much. The ultimate smartphone What if you could combine the best parts of every phone out there? How to Improve NOC Efficiencies Network managers are grappling with data center consolidation, expanding networks and shrinking change windows, network compliance and security issues, VoIP, and flat headcounts. Managing the network is getting more and more challenging. What's needed is a lifecycle approach based on an integrated tool set. This video shows a solution to those complexity challenges. View Now Unifying Management Systems for Deep Savings To deliver the availability and performance the business demands, network management teams need to optimize fault management, unify fault and performance management, automate change and configuration management, implement run-book automation, and deploy a configuration management system based on a federated CMDB. This integrated approach is called automated network lifecycle management and is outlined in this white paper. Read Now   October 12, 2009 MOST-READ STORIES One by one, carriers succumb to Google Voice Compromised e-maill accounts exploited in fake shopping scam How dangerous could a hacked robot possibly be? Six everyday iPhone disasters and how to handle them Ex-Nortel CEO seeks $12 million from bankrupt company First Windows 8 details emerge 7 keys to the ultimate smartphone Harvard's robotic bees generate high-tech buzz Cisco extends security controls to 'dark Web' 15 genius algorithms that aren't boring EMA: Successfully Managing your Next-Gen Data Center How well are your virtual servers performing? Get them in tip-top shape with the best practices shared in this Live Webcast on Thursday, October 15, 2009 at 2 PM EST/11 AM PT. Join Jim Frey of Enterprise Management Associates as he discusses how to identify root cause issues, quickly spot performance bottlenecks, improve IT service delivery and much more. Register today. 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