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 Improve Active Directory Provisioning |
| Listen to Your Customers' Opinions |
| Take the Next Steps to Cloud Computing |
| Simplify Multi-Factor Authentication |
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| Welcome to your weekly Friday newsletter. This week we've got tips on Active Directory provisioning, customer service and multi-factor authentication. Plus, you'll find a guide to the next steps to effective cloud computing. Our latest US blog provides a step-by-step guide to demonstrating compliance - get it here. |
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| Active Directory Provisioning: More Efficient, More Secure |
| When managing Active Directory, are you wasting too much time provisioning, de-provisioning and re-provisioning users? In this white paper, you will learn about the challenges of managing Active Directory using native tools. Read on to discover a third-party solution that not only delivers a comprehensive provisioning solution, but one that makes it quick, easy and painless. |
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| Customer Service: The Art of Listening |
| Today's successful organizations recognize that the customer experience is a key imperative. Improving the customer experience can open new doors and provide lucrative benefits for customers and businesses alike. This on-demand webcast from Gartner and Verint Systems explores the top challenges facing today's customer service organizations and offers practical advice on how to bring the voice of the customer inside your organization. |
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| Cloud Computing: Considerations and Next Steps |
| Despite being a relatively new phenomenon, the tools, building blocks and best practices for cloud computing are continually evolving. This white paper reveals the three industry-wide pillars of cloud computing and explains how these can be met in a strategy that takes your cloud infrastructure up to 2015. Read on and learn how to prepare your cloud computing infrastructure for success in the next few years. |
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| Multi-Factor Authentication: Make it Quick and Painless |
| Thanks to the Internet's reach, users can access their systems from anywhere with any browser-enabled device. But too many organizations are still using decades-old authentication to access this technology. Passwords are no longer enough - a multi-factor approach is now necessary. This white paper introduces a new approach to multi-factor authentication that simple and effective enough for businesses of any size. Read on to find out more. |
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Kind regards
Kasey Cassells
e-Editor
IDG Connect
P.S: Want to share your opinions? If you'd like to blog for us, drop me a line at kasey_cassells@idg.com and share your ideas.
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