BT upgrades its UC portfolio

	How UC Drove Sales, Rescued Customers From Voicemail Hell | Internet pioneer Dr. Leonard Kleinrock still pushing emerging technologies
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	BT upgrades its UC portfolio BT has announced a major update to BT One, its unified communications portfolio, with new cloud-based services designed to improve collaboration within and between large organizations. The latest round of changes is designed to address a BT survey that polled 1,000 executives around the globe. Read More WHITE PAPER: ITinvolve The Future of IT Operations Today's IT service management tools were defined and built to eliminate the human element by focusing on automation. Read Now. In this Issue INSIDER How UC Drove Sales, Rescued Customers From Voicemail Hell Internet pioneer Dr. Leonard Kleinrock still pushing emerging technologies Japan CEATEC: Ultra high-def TVs, an INSECT from Toyota, and smarter homes Apple's iOS 6 Maps mess in pictures WHITE PAPER: Riverbed ESG: Consolidating Branch Office Storage With a focus on WAN optimization, consolidating branch office storage and data protection ESG's findings confirm that this solution reduces remote office network traffic while extending SANs with little impact on remote servers and clients even for file system services and iSCSI block storage. Learn more. INSIDER How UC Drove Sales, Rescued Customers From Voicemail Hell EMSL discovered how un-unified it seemed to its customers when a UC project that forwarded calls to employees' mobile devices proved the secret to winning back business. Read More RESOURCE COMPLIMENTS OF: LogMeIn LogMeIn Rescue: Remote Support for PCs and mobile devices. Rescue lets you remotely connect, troubleshoot and repair PCs and todays' most popular smartphones. With Rescue, IT can instantly connect, diagnose and solve. This enables IT to do more, and spend time on the tough IT cases. Do more and improve customer satisfaction and outcomes. Find out what IT knows. Do More. Try Rescue today Internet pioneer Dr. Leonard Kleinrock still pushing emerging technologies It's not hard to find Internet pioneer Dr. Leonard Kleinrock -- he's been at UCLA for 50 years, since 1963. Read More WHITE PAPER: BMC Software You Believe in SaaS First, What's Next? SaaS is growing up. IT executives are recognizing the power of software as a service (SaaS) to reduce the amount of hardware and software owned and managed on-premises and also transform IT to meet business objectives more effectively. This paper reviews strategies to help make the transition more successful. Read Now! Japan CEATEC: Ultra high-def TVs, an INSECT from Toyota, and smarter homes At the CEATEC show that opens in Japan this week, the country's electronics manufacturers will show a host of products that are probably a few years from catching on, as well as a few design concepts that will need a bit longer than that. Read More Apple's iOS 6 Maps mess in pictures Here's a look at some of the problematic 3D views of prominent locales you'll get in the Maps app in iOS 6. Apple CEO Tim Cook apologized for the troublesome app on Friday and suggested that users try alternatives until Apple can improve it. Read More
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