Shrinking idle capacity: Corporate SIP trunks could equal T-1 links by 2015 | Avaya willing to share customers with Cisco, Microsoft in three-way networking battle | ||||||||||
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Alcatel-Lucent adds OpenTouch cloud services, new customer service suite WHITE PAPER: ReadSoft BPO Agility - Instantly Adapt to Changing Market Demands Competition and customer demands force Business Process Outsourcers to continually improve services and offer them at a low price. To stay ahead, many BPOs leverage technology solutions to allow them to remain flexible. This article is written for BPOs seeking agility and long-term success. Learn More In this Issue WHITE PAPER: Cisco Systems Winning Strategies for Omnichannel Banking Research reveals new ways for banks to prosper. Customers are ready for omnichannel experiences. Respond now-learn how to manage the transition to omnichannel banking and reap the rewards of delivering innovative services. Read Now Shrinking idle capacity: Corporate SIP trunks could equal T-1 links by 2015 WHITE PAPER: Netscout Systems Inc. Service-Oriented Performance Management Strategy This white paper is to help IT organizations adopt a management methodology that enables them to improve the user experience by focusing on service delivery management. Learn More. Avaya willing to share customers with Cisco, Microsoft in three-way networking battle WHITE PAPER: HP, Microsoft & Intel HP reference configuration for Premium OLTP This paper describes a hardware and software reference architecture for using HP hardware to deploy very large and highly transactional Microsoft® SQL Server 2008 R2 OLTP database systems in tier 1 enterprise application environments. Learn More! Avaya CEO talks competition, debt, innovation The next big thing on Twitter: #TwitterChats | ||||||||||
SLIDESHOWS Best tools for social media analytics How to tell if your Facebook, Twitter and LinkedIn efforts are paying off. JOIN THE NETWORK WORLD COMMUNITIES As network pros you understand that the value of connections increase as the number of connections increase, the so called network effect, and no where is this more evident than in professional relationships. Join Network World's LinkedIn and Facebook communities to share ideas, post questions, see what your peers are working on and scout out job applicants (or maybe find your next opportunity). MOST-READ STORIES 1. iPhone 6 rumor rollup for the week ending March 29 2. Gartner predicts 3D printers will cost less than a PC by 2016 3. Victim of $440K wire fraud can't blame bank for loss, judge rules 9. More Apple iPhoneys: The iOS 7 edition 5. Avaya willing to share customers with Cisco, Microsoft 6. Cisco lays off 500 of workforce 7. iPad 5 rumor rollup for the week ending March 26 | ||||||||||
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Monday, April 01, 2013
Alcatel-Lucent adds OpenTouch cloud services, new customer service suite
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