Blue Jeans introduces online forum for industry collaboration, customer advocacy

	Microsoft Promises Frequent Office 365 Roadmap Updates | FTC: T-Mobile made hundreds of millions from unwanted SMS features
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	Blue Jeans introduces online forum for industry collaboration, customer advocacy Blue Jeans Network, a video collaboration service provider, has introduced an online platform that gives people direct access to one another as well as to engineers, product developers, and company executives. The community is designed to give customers and the larger industry a forum to propose new product ideas, share feedback, and request support.In addition to customers and prospective customers, channel partners and analysts are also invited to participate in the online discussions. Feedback can be delivered both as text and as video content. Discussions are also expected to cover topics such as best practices, deployment strategies and methods, custom room system set ups, and more.To read this article in full or to leave a comment, please click here Read More WHITE PAPER: CDW Microsoft SQL Server 2014 Technical Overview Microsoft SQL Server 2014 is the next generation of Microsoft's information platform, with new features that deliver faster performance, expand capabilities in the cloud, and provide powerful business insights. How SQL Server 2014 incorporates in-memory technology to boost performance in online transactional processing (OLTP) View Now In this Issue Microsoft Promises Frequent Office 365 Roadmap Updates FTC: T-Mobile made hundreds of millions from unwanted SMS features 7 free iPad business apps to get you started WHITE PAPER: VCE Vblock™ Systems and SAP: Transform Your Business You rely on your ERP System to drive your business and give you a strategic advantage. Now you can speed time-to-value throughout your operations while also lowering costs by running your SAP applications on VCE™ Vblock™ Systems. Learn More Microsoft Promises Frequent Office 365 Roadmap Updates Frequent updates to cloud software can cause compatibility problems – which is why Microsoft has outlined plans to help your other applications play nicely with Office 365.Microsoft is ushering in a new era of openness about Office 365, its cloud-based productivity suite. It has promised to stop keeping its customers in the dark about changes to its software to help prevent updates from causing compatibility problems."There will be no more keeping the kimono closed. We're going to have a roadmap that we communicate publicly," Jake Zborowski, Microsoft's group product manager for Office 365, tells CIO.com.MORE ON NETWORK WORLD: 7 things on Microsoft\'s 2014 to-do list In practice, this means that changes "of significance" will be posted on the Office 365 Roadmap website months in advance of their implementation. "The majority of changes will be in SharePoint and Exchange. But there will also be some in Lync, Yammer and the Office client," Zborowski says.To read this article in full or to leave a comment, please click here Read More WHITE PAPER: BMC Software The Perfect Combo: ITIL, ITSM and Social Media BMC explores how best-in-class organizations are leveraging these to drive user satisfaction and organizational success. Learn More FTC: T-Mobile made hundreds of millions from unwanted SMS features T-Mobile USA made hundreds of millions of dollars by charging customers for purported “premium” SMS subscriptions that, in many cases, they never ordered, the U.S. Federal Trade Commission says.The FTC, in a legal complaint filed Tuesday, alleged that T-Mobile pocketed 35 percent to 40 percent of the amount charged to customers for SMS-based services such as flirting tips, horoscope information and celebrity gossip, with the services typically costing US$9.99 per month.T-Mobile, in some cases, continued to bill customers for these services, offered by what the agency called “scammers,” years after the company was alerted that the charges may have been fraudulent, the FTC said. The charges were often added to customers’ bills through a fraudulent process called cramming, the FTC said. Cramming involves adding charges to bills without customers’ approval.To read this article in full or to leave a comment, please click here Read More WHITE PAPER: APC by Schneider Electric Fundamentals of Managing the Data Center Life Cycle This paper describes the five phases of the data center life cycle, identifies key tasks and pitfalls, and offers practical advice to facility owners and management. Learn more! 7 free iPad business apps to get you started If you're new to the Apple iPad, there are a wealth of iOS apps designed for the tablet. Here are seven free business apps to experiment with, and to get you productive out of the gate: Read More
	SLIDESHOWS 10 disturbing attacks at Black Hat USA 2014 Attacking car systems, Google Glass for password theft, using free cloud trials to launch botnets, more. JOIN THE NETWORK WORLD COMMUNITIES As network pros you understand that the value of connections increase as the number of connections increase, the so called network effect, and no where is this more evident than in professional relationships. Join Network World's LinkedIn and Facebook communities to share ideas, post questions, see what your peers are working on and scout out job applicants (or maybe find your next opportunity). Network World on Facebook Network World on LinkedIn MOST-READ STORIES 1. Google is killing off Orkut 2. 10 disturbing attacks at Black Hat USA 2014 3. 10 security start-ups to watch 4. The Internet of Things at home: 14 smart products that could change your life 5. 10 Bad Coding Practices That Wreck Software Development Projects 6. 4 key features coming to Windows 9 (hopefully) 7. Microsoft's takedown of No-IP pushes innocents into the crossfire 8. 10 critical security habits you should be doing (but aren't) 9. HP's giant Proliant challenges big iron from IBM, Oracle 10. 8 ways the password is dying
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