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WLAN Support Draining Your IT Budget? Maximizing Wireless Availability while Minimizing Operational Cost | ||||||
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Webcast Agenda | |||
Wireless LAN: Performance & Troubleshooting Issues - Craig Mathias, Principal, Farpoint Group Overview | |||
a. | Common problems affecting WLAN performance | ||
b. | Management and troubleshooting challenges | ||
c. | Operational costs of running a wireless network | ||
Customer Case Study | |||
a. | Interference and connection problems | ||
b. | Helpdesk management issues | ||
c. | Cost of downtime and average trouble ticket resolution time/cost | ||
d. | Remote troubleshooting benefits and lessons learnt | ||
Centralized WLAN Troubleshooting – Architecture & Benefits - Amit Sinha, Chief Technologist & Fellow, Motorola | |||
a. | WLAN performance challenges | ||
b. | Troubleshooting tools optimized for Level 1 Helpdesk | ||
c. | Advanced real-time remote WLAN troubleshooting tools | ||
d | Historical WLAN analysis and performance reporting | ||
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