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Monday, June 01, 2009

ITSM 'visionary' delivers service, now

Cloud computing: Pros and cons ;
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Spotlight Story
ITSM 'visionary' delivers service, now

The economic downtown is pushing more organizations toward defined processes and services to deliver more and better IT services. This discipline is known as IT Service Management, or ITSM. While ITSM is a mature software market, there's one company that Gartner says illustrates the future of the market. This software-as-a-service company promises to help IT departments to deliver service now and save money while doing so. Read full story

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FAQ: Cloud computing, demystified
Everyone in the IT industry is talking about cloud computing, but there is still confusion about what the cloud is, how it should be used and what problems and challenges it might introduce. This FAQ will answer some of the key questions enterprises are asking about cloud computing.

Cloud computing: Pros and cons
Five reasons to embrace an external cloud; five reasons to stay away ON THE UPSIDE 1. Fast start-up "Cloud computing is really a no-brainer for any start-up because it allows you to test your business plan very quickly for little money. Every start-up, or even a division within a company that has an idea for something new, should be figuring out how to use cloud computing in its plan," says Brad Jefferson, CEO of Animoto, a New York company that creates full-motion videos out of customer-selected photos and music. "Cloud computing has changed the game for entrepreneurs -- the greatest part about it is that on launch day, you have the confidence that you scale to the world."

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June 01, 2009

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