Hi Security World,
Title: Solving Windows 7 and Application problems quickly using Problem Steps Recorder (PSR)
Author: David Davis
Link: http://www.WindowsNetworking.com/articles_tutorials/Solving-Windows-7-Application-problems-quickly-using-Problem-Steps-Recorder-PSR.html
Summary: Windows 7's "Problem Steps Recorder", how to use it and how it can save you time.
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