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Thursday, September 18, 2014

How Moving Your Contact Center to the Cloud Eliminates Risk

The missing factor in nearly all cloud contact center and unified communications TCO discussions is the consideration of buyer risk. Learn More >>
Infoworld
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How Moving Your Contact Center to the Cloud Eliminates Risk: A New Way of Evaluating Cloud TCO
Live Event: Tuesday, September 30, 2014 11:30 AM EDT

In this 90 minute web event, Dave Michaels, Principal Analyst, TalkingPointz and Tim Passios, Interactive Intelligence vice president of solutions marketing will discuss the total cost of ownership (TCO) debate between a premises and cloud - how 'built-in'obsolescence can affect a premises-based purchase; what if your business model changes and you need to make a technology change; where are you if there is a significant downturn in the economy; what if your selected vendor doesn't keep up competitively?
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Computerworld
Additional Resources
Forrester 2014 Dynamic Case Management Wave. Learn More.
The Truth About Cloud Security
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