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Monday, June 22, 2015
How to Leverage Customer Feedback Automatically
The Latest Technology Research and Resources
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What if customer feedback automatically drove business decisions? Contextual customer service leads to greater levels of client satisfaction. Rather than diverting customers to a phone number, Twilio lets you embed communications directly into the app experience. Customer feedback can be automatically analyzed by leveraging IBM Watson — an innovative cognitive computing approach with an analytic twist — to provide powerful insights. Check out this upcoming webcast to learn how Twilio embedded video communications can be an integrated part of your Bluemix app to provide enhanced customer service for smarter business decisions.
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